Anger can be a good thing

Well, I still do not have an appointment at the hospital. Twelve calls later and nothing. I probably should have driven the 3 hours up there and just demanded to be seen. It would have been a lot easier and less of a headache.

It's been two weeks of mix-ups and screw-ups. I was on the phone reading the riot act to my doctor's office because none of their faxes with the latest test results made it to the hospital. They said it probably got lost in cyber space but every single time! I think more likely someone just plain did not send it! On the hospital end of it, they finally got the fax I sent of the test results but initially they said they did not. It was only after I asked them to go through everything they did get from my doctor's office, the insurance company that they found it.

So now 3 days later, nothing! They sent it to the Nurse Practitioner but she hasn't responded. I called yesterday and today and they said the NP has not responded to her email. So I asked, "Can't you go back and ask her if she got it! The answer was No, because we are not in the same building.

Everybody up there is divided into different buildings and nobody sees anybody. They all communicate by email or by some electronic means. They probably have never seen the person on the other end of their emails. Maybe this is the way to cut costs and make things more efficient but for the patient, it totally sucks! The left hand does not know what the right hand is doing up there and they can't find out either. It just makes my blood boil!

I called my doctor's office again and demanded the doctor get on the hospital. I am tired of dealing with all this crap and I am not going to be nice about it anymore.

Healthcare has become strictly a business. I was just talking to a friend who has worked in the hospital labs and she was saying the patient is now the client and she has been seeing this coming for the last 10 years. So true. Just in the past few months I have noticed that it's like my son and I are numbers and not people. It doesn't matter if you have a life threatening condition and need to be seen by the doctor. If their office is full up, you just have to wait until the next day or two to get in. They don't care about your problem, they just want to run things efficiently and make money. It is very scary!

Thanks goodness for bette jo of bettejo bead creations , tonia from the family jewels and ibs group.org. They have given me invaluable information and support that has helped my son and so far he is doing much better. He has dropped some more weight but it has slowed considerably since he is able to eat and his D is still under control . Anyway the saga continues...